Client Reviews

Recent Notes
from Our Clients

Realistic timelines, helpful, educational.

Great experience! Realistic timelines, helpful, educational. I would definitely recommend PilotStar Media's services.

Jan Quiring, M&L Painting Ltd.,

ml-group.ca, mlpainting.ca, surfacerenewal.com, recordfireproofing.ca

The team was amazing to work with and we would work with them again in a heartbeat!

PilotStar built our new site and its better than we ever could have imagined! The team was amazing to work with and we would work with them again in a heartbeat! Thank you PilotStar!

Jessica Pownall, More Core Diamond Drilling,

morecore.ca

Timely and efficient services. Recommended.

PilotStar helped us with a new website, photos, videos, logos, letterhead -- and much handholding on the various technical issues that came up during the process. Timely and efficient services. Recommended.

Luke Johnson,

De Jager Volkenant & Company Barristers & Solicitors

Great communication throughout the process.

Great to deal with, great communication throughout the process. Happy with the final product!

Luke Thompson, Metrics Recruitment,

metricsrecruitment.com

Explained things to us in detail.

We came across PilotStar Media as we were searching for a web design firm to give our old website a boost. They were very professional in dealing with us and took the time to listen to our needs and how we envisioned our website to look. They also explained things to us in detail, were upfront with costs involved and guided us through some artistic decisions we had to make in order for us to get the look and feel we’d like for our website. Britta, Isaias and Jason were a pleasure to work with and they did everything to make sure our website was launched without delay. The website they built for us is one that our firm is proud of.

Belle Diaz, Kovacs & Norell,

knlegal.ca

The team at PilotStar Media has been so helpful in creating three websites in a very timely manner.

The team at PilotStar Media has been so helpful in creating three websites in a very timely manner. We had tight timeline and a few complicated additions which the team was able to address easily. Britta was able to modify each package to fit perfectly for what we needed for the individual websites. I would definitely recommend PilotStar.

Natasha Sarai, RN BSN,

Deep Brain Stimulation Clinic

The whole process was painless.

Great service from the PilotStar Media team. The whole process was painless and we ended up with a website for our company that was exactly what we had hoped for. Everything was completed in a timely fashion, on budget and communication was great.

Andrew Elliott, Elliott Mumford Contracting,

elliottmumfordcontracting.com

Second website I’ve completed with PilotStar Media. Fantastic service both times.

This is my second website I’ve completed with PilotStar Media. Fantastic service both times. They made my vision a reality and am thrilled with the results. Thank you!

Allison Bates, West Coast Counselling,

wccounselling.com

Worked with PilotStar Media to completely overhaul 6 websites for our company and had an excellent experience.

We worked with PilotStar Media to completely overhaul 6 websites for our company and had an excellent experience. The team is very professional and experienced, stuck to deadlines (were often ready to go even faster than we expected!) and communicated well throughout the entire process. Would definitely use again and recommend to all.

Carla Pellegrini, New Market Funds,

newmarketfunds.ca

Went above and beyond to help us make our deadline.

The team at Aroma Web Design was a pleasure to work with! They were organized, professional, had a great eye for design, and went above and beyond to help us make our deadline. Would definitely recommend.

Olivia Chorny,

Medical Websites

Professional, easy to work with, and very knowledgeable.

PilotStar did an excellent job of designing our website! They are professional, easy to work with, and very knowledgeable. I highly recommend the PilotStar team for any company that’s looking take their business online!

Yoti Losifidis, PBM Distributing,

pbmdistributing.com

Very efficient and they needed very little time from my side to complete.

PilotStar team is very friendly and well organized with very good planning. The team members were very efficient and they needed very little time from my side to complete and launch my great website!!

Tawfiq Al Ibrahim,

alibrahimsc.com

They listened to what I wanted and gave me EXACTLY what I had envisioned.

Britta and her team are Rock Stars! I am absolutely thrilled with the site they developed for me. I will gladly recommend PilotStar Media to anybody and everybody that is looking for a WEB builder, as well as other creative graphic needs. They listened to what I wanted and gave me EXACTLY what I had envisioned.

John Stratton, Pure Fidelity,

purefidelity.ca

Their level of expertise created a finished product better than what I had expected.

Staff are all so pleasant to work with, they are able to create exactly what we are looking for, their level of expertise created a finished product better than what I had expected. I would definitely recommend using PilotStar Media, they always met deadlines which are very important to me, and are always available to answer any questions, even after the project was done!

Sonya R, Ecowaste Industries,

ecowaste.com

Experienced, very easy to work with.

PilotStar Media was amazing to work with! They were experienced, very easy to work with and managed to complete our project on a very short timeline we had requested.

Mandana Yousefi, Property Administrator,

Colliers

Responsive and professional.

We had a wonderful experience working with PilotStar. The team was very responsive and professional. We even had clients asked us where we got our website redesigned.

Jingyi Zhang, Pixel Light Effects,

pixellighteffects.com

Always impressed me with their high quality of work and professionalism.

It was my pleasure and honour to have PilotStar Media to work on my company logo, web site and name card. Britta and the team have provided very close care to my needs from day 0 and they have always impressed me with their high quality of work and professionalism.Britta, thank you and the team for making me feel that my every single penny has been well spent.

Patrick Han,

Serene Internal Art

Helpful, communicative, flexible and very friendly to deal with.

PilotStar Media was very helpful, communicative, flexible and very friendly to deal with. My website is now so much better with the designers' expertise and knowledge, I now have beautiful website to help communicate with clients. I will definitely recommend PilotStar Media to anybody I know.

Jeff Horn,

Whole Instinct Nutrition Inc.

Excellent communication and knowledge.

Thank you Aroma for building such a great, clean and professional website for us! Excellent communication and knowledge. My experience was great and I'm really happy with my website! I will definitely keep working with Britta and her team! PilotStar Media is the number one in town!

Abbas Samimi, Zohag Tile,

zohagtile.ca

Working with PilotStar at all stages in the process was an absolute pleasure. They are patient, creative designers who are extremely detail and time focused.

I would like to endorse Britta and her team at PilotStar Media in the highest terms possible. Working with PilotStar at all stages in the process was an absolute pleasure. They are patient, creative designers who are extremely detail and time focused. We are delighted with the web site they built for us and how they included us in the process of design.

Erik Watson, MCIP, Civic Studio Urban Design ,

civicstudiodesign.com

Older Notes

After 25 years of experience, we don’t have room to keep every thank you note on the website, although we cherish every one. Here’s a few more from past years… Thank you to everyone who writes, we love hearing from you!

Customer service and communication was great, they are very timely and efficient.

PilotStar is excellent! I couldn't have asked for a more beautiful website. Their customer service and communication was great, they are very timely and efficient and were so on point with my vision. I highly recommend!!!!

Mioara Mendonca,

The Cleaning Genie

Knowledge, experience and professionalism.

We are an IT company and we interviewed several web design companies and were struck by their knowledge, experience and professionalism. They somehow managed to completely understand what we were looking for and in a very short period of time, our website was up. I was so thrilled with the results and we have since had so many positive comments about our site. I was dreading this process but working with PilotStar Media was such a great experience. Very highly recommend!

Chris Drab,

IT Connect

Always a pleasure to work with.

We use Aroma for our web hosting and they are always a pleasure to work with. The updates to our various websites are always done quickly, accurately and for a good price. I have worked with multiple team members and they are always friendly and professional.

Danielle Doucette,

Albion Farms and Fisheries

Supportive and engaged at each stage of the web design process.

The team at PilotStar Media was very supportive and engaged at each stage of the web design process from designing, building, branding and launching of my website. I was impressed with their expertise and professionalism which made the entire experience enjoyable. Thank you for a great website!

Andy Chen,

Accountant

Implemented it in a very timely manner, keeping us focused and on schedule.

We found PilotStar Media through on-line web reviews and really liked the look of their past work. Our company is in the midst of enhancing our terminal to accommodate new business, and needed an updated website to reflect that. Britta was incredible at helping us through the daunting process of choosing a design that was modern, clean, interesting and professional, and then implemented it in a very timely manner, keeping us focused and on schedule. The whole design team was great to work with. We ended up with a product everyone loves and the best part is we will be able to work with PilotStar Media, adding to our website as our company grows and changes over the next year of expanding our business model. I definitely recommend PilotStar for your next website design project.

Kathryn LeDrew,

Fibreco Export Inc.

Proactive and responsive from the beginning through launch.

The whole PilotStar Media team and relationship was outstanding...very proactive and responsive from the beginning through launch...since launch our BELGROVE Capital site has received nothing but positive feedback...Thank you Britta and Jason very much for a great partnership and a job well done.

Lyle McCoy,

Belgrove Capital

The results are impressive every time.

I have used PilotStar Media for a number of sites now, and the results are impressive every time. If you want professional work with lasting value, then go with PilotStar.

Kelly Davison,

Business Owner

On time, on budget, and the product is amazing!

PilotStar Media was on time, on budget, and the product is amazing! I'm very happy with their work on design and launch.

Andrew Erb,

Dean Electric Designs

Excellent service

Excellent service. I am very happy with my website. Aroma Web Design gave me many examples and options to choose from. I really love the pictures and video that they did for my website.

Susan Atwal,

Lawyer

Incredibly professional and courteous in all conversations.

Great experience working with Britta and team. Incredibly professional and courteous in all conversations. Would recommend to anyone wanting to have their website stand out in the crowd.

Josh Sleigh,

Blackwater Scaffolding

...patient with the technical details and explanations, and been very flexible..

Britta and her team have been nothing but helpful throughout the process of building various websites. They've been patient with the technical details and explanations, and been very flexible in regards to building a package that works for us and our clients. I also greatly appreciate Britta's initiative in following up with our projects and QA as projects launched!

Priscilla Choi,

Equity.Guru Media

Captured the branding image and professionalism I wanted for my business.

I was extremely happy with the products that PilotStar Media produced for me. The logo design, web site and business cards have captured the branding image and professionalism I wanted for my business. The designers are highly creative and worked with me to understand my likes and dislikes in order to create the final product. I am very proud of the outcome and would highly recommend PilotStar Media for anyone wanting to improve their image and attract more business.

Tracy Miyashita,

Metro Mobile First Aid

Very happy with the return on our investment!

PilotStar Media came up with dynamic concepts for unique branding for us based on our goals and target markets. In our experience PilotStar is unparalleled in its dedication to producing a consistently excellent product, and we are very happy with the return on our investment!

Taylore Darnell,

Belles & Balls

They are to be commended for their response time and professionalism in guiding business owners through the process.

Our thanks to PilotStar for the great support in the development of our website. They are to be commended for their response time and professionalism in guiding business owners through the process. We are looking forward to the next project with them!

Sue Des Lauriers,

Brands BC

I am very pleased that I found you and your company to help me get my business up and running

I love the fact that I have full access to my site and can make changes at any time. Put your trust in the PilotStar team and you will not be disappointed!! Britta, you have put together a wonderful team of website design and technical management people, and I am very pleased that I found you and your company to help me get my business up and running. Thank you so much for all your personal attention and assistance.

Kory Dunlop,

White Springs Water

Designed my website, my company logo and my business cards and did a fantastic job on all three.

I have had an excellent experience working with Aroma. They designed my website, my company logo and my business cards and did a fantastic job on all three.

Nick Cosgrove,

BCRPA Certified Personal Trainer

The look, feel, and functionality, are exactly what we were after.

The look, feel, and functionality, are exactly what we were after. Aroma helped us through some of our foggy ideas at the outset and saw the project through to a very successful result.

Davis Bawtinheimer,

Monarch Floor & Window Coverings

Thanks so much for helping me create the vision I had in my head into an elegant and brilliant story.

Thanks so much for helping me create the vision I had in my head into an elegant and brilliant story. I'm a raving fan of your work and thrilled with the results!

Cynthia Roney,

Executive Business Coach

Listened carefully to our vision & understood our target market.

We absolutely love our website. The PilotStar team listened carefully to our vision, understood our target market, and delivered to give us the perfect feel that we wanted to communicate to our clients.

Keith Dicker, CFA,

Icecap Asset Management

Thank you for helping us create a very special beacon of our practice philosophy and style!

Just so you know, I am always so proud when I share our website with people. They immediately get the desired vibe from it, as it receives genuine compliments. Thank you for helping us create a very special beacon of our practice philosophy and style! Thank you so much for all that you have helped us with...

Dr. David Lopes,

Medical Practice

Let’s Talk

Looking forward to discussing how we can help you grow!